Warranty Policy

Axelfish is preparing a product warranty framework for manufacturing defects and material failures under normal intended use. The warranty terms for each product will be published with the product information before items are offered for sale. Until those terms are posted, customers should contact support with questions rather than assume a coverage period. A future claim may require proof of purchase, a description of the issue, and clear photographs or other reasonable evidence. Normal wear, accidental damage, misuse, modifications, loss, and damage caused by improper storage may be excluded. Warranty review does not change the separate 30 day return policy for eligible unused products. If an approved claim is accepted, Axelfish will explain the available remedy under the applicable terms. We will not ask customers to pay an undisclosed fee before reviewing a claim. Send warranty questions to longdun553@outlook.com and wait for written instructions before shipping an item.